Site Policy
Privacy Policy
This Privacy Policy describes how Vitaman collects, uses, and protects personal information you provide through our website. Vitaman is the operator of this site, with offices at Jl. Basuki Rahmat No. 88, Embong Kaliasin, Genteng, Surabaya, Jawa Timur 60271.
What We Collect
Information We Collect
We collect information you provide directly when you fill out the contact form on our site. This includes your name, email address, and the content of your message. If you place an order for products — such as natural supplements for men or vitamins and minerals for men — we collect your shipping address and phone number to fulfill the order.
We also collect standard technical information from your browser, such as IP address and browser type, when you visit our site. This helps us understand how visitors find and use our pages so we can keep improving the experience.
How We Use Your Information
Purposes and Limits
Order Processing
We process and ship your orders for men's vitamin supplements and respond to your inquiries through the contact form.
Order Updates
We may use your email address to send you updates about your order or responses to your questions about healthy lifestyle products.
No Sale of Data
We do not sell or rent your personal information to third parties. Your data stays within the scope described in this policy.
We do not send marketing emails unless you explicitly request them. If you ask us about energy and endurance supplements or other popular products for men, we will reply to that specific inquiry and will not add you to a recurring mailing list.
Data Retention
How Long We Keep Your Data
We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Order information is kept for a period consistent with local tax and business record requirements in Indonesia. Messages sent through the contact form are retained for up to twelve months after the last correspondence, after which they are deleted.
Your Rights
Access, Correction, and Deletion
You have the right to request access to the personal information we hold about you. You can request that we correct inaccurate information or delete your personal data from our systems. To make any of these requests, contact us at [email protected] with the subject line "Privacy Request."
We will verify your identity before making changes to your data. This step protects your account from unauthorized modification requests. Once identity is confirmed, we action requests within a reasonable timeframe and notify you when the change is complete.
Request a copy of the personal data we hold about you.
Ask us to correct information that is inaccurate or out of date.
Request deletion of your personal data from our active systems.
Withdraw consent for any optional communications you previously opted into.
Submit a Privacy Request
Use the subject line "Privacy Request" so we can route your message correctly. Include enough detail for us to identify your account or correspondence.
Contact VitamanSecurity
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our site uses standard encryption for data transmission. Access to your personal data within our organization is restricted to employees who need it to process orders and respond to inquiries.
Whether you are ordering men's health support products or asking about natural capsules for strength and vitality, the same security controls apply. We do not grant blanket access to customer data — each team member's access is scoped to the task they are performing.
No method of transmission over the internet is fully secure. If you have concerns about sending information online, you are welcome to contact us by phone instead.
Encrypted at rest
Contacting Us About Privacy
Questions or Concerns
Phone
Office
If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at [email protected] or by phone at +62 31 534 3496. Our office is located at Jl. Basuki Rahmat No. 88, Embong Kaliasin, Genteng, Surabaya, Jawa Timur 60271.